Return Policy

At StoviGo, we stand behind the quality of our products and want you to feel confident in your purchase.

If you are not satisfied with your order, we’re here to help.

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30-Day Return Window

You may request a return within 30 days of delivery.

To be eligible:

• The product must be unused

• In original packaging
  

Return Process

1. Contact our support team first - email: revobbq@gmail.com

2. We will review your request

3. Once approved, return instructions will be provided

Unauthorized returns will not be accepted.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective.

• Original shipping fees are non-refundable.
  

Inspection & Refund

Once we receive your item:

• The unit will be inspected

• Refunds will be processed within 30 business days

• Any damage or missing parts may result in partial deductions

Safety Concerns

If you experience any performance or safety issues, please contact us immediately. We will prioritize these cases and provide a solution as quickly as possible.